Refund policy

🔄 Refund & Return Policy

Seasick Pins — Refund & Return Policy

Last updated: September 8, 2026

General Returns

> We want you to love your order. If something isn't right, contact us within **14 days of delivery** at seasickowl@gmail.com and we'll make it right.

Print-on-Demand Apparel

> Because our apparel is made to order specifically for you, we **do not accept returns or exchanges for buyer's remorse** (wrong size, changed your mind). Please check our size guides carefully before ordering.

> We **will** replace or refund print-on-demand items if:

 - The item arrives damaged or defective

 - You received the wrong item or wrong print

 - The item has a printing error

> Please email us at seasickowl@gmail.com with your order number and a photo of the issue within 14 days of delivery.

In-Stock Items (Pins, Accessories)

> Unopened, unused items may be returned within 14 days of delivery for a full refund (minus original shipping cost). Items must be in their original condition and packaging.

Exchanges

> We do not process direct exchanges. If you need a different size or item, return eligible items and place a new order.

Refund Processing

> Approved refunds are processed to your original payment method within 5–10 business days.

Non-Returnable Items

 - Final sale or clearance items

 - Digital products

 - Items showing signs of use or wash

Governing Law

> These terms are governed by the laws of the State of New York, United States.

 Contact

> Questions? Reach us at seasickowl@gmail.com.